 The Net Operating Impact Playbook™ helps you create front-line associates that think and act like business owners, thus modeling the right behaviors to drive net operating income.
- Annual subscription of training modules
- Delivered right to your inbox on a monthly basis
- Easy to administer in less than one hour
If you aren't focused on the people in your community that are responsible for 90% of your business processes and over 80% of resident interactions, then what ARE you focused on?
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 Our program teaches operational leaders how to optimize the equation of people, process, and culture to maximize NOI. Led by industry thought leader, Jill Turley Haselman, ALFA's inaugural recipient of its President's Award for Leadership, this program brings together the culmination of a decade of proven practices, techniques and cultural insights. About the Instructor: During Jill's tenure at Benchmark Assisted Living (BAL) as Senior Vice President of Organizational Effectiveness, retention rates of top talent hovered at 97% and front-line employee turnover plummeted from 93% to an industry-leading 42%. Her initiatives in operational excellence and cultural capital culminated with ALFA's Best of the Best Award 2007 and 2008 and Boston Globe's Top Places to Work 2008 and 2009. This program will commence Fall 2013. Pre-Register for a City Near You.
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 The biggest asset you have is your people. It is also your biggest cost. Make sure you have the RIGHT people driving your NOI and avoid costly poor performers and turnover costs. Based on the DISC method, we have honed our assessments to provide statistically reliable results to determine a candidate's potential to succeed. We believe that an employee's attitude is equally as important as their aptitude. Our assessments determine how a potential hire acts, behaves, and performs in the situations they will face in a community. If you are looking to reduce your turnover and only hire candidates that FIT your organization, please contact us today.
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